“Our research showed that Kobelco has an excellent reputation, and Glenn Alderton is returning to handle Kobelco sales at LiftRite after managing excavator sales for our previous franchise. Glenn has been singing the praises of Kobelco,” Jack said.
While LiftRite has handled compact equipment, it is no stranger to large equipment, with some of the materials handling equipment that it carries having capacities of over 50 tonnes.
“With the size of our workshop and the three overhead cranes, we could handle 12 of the largest excavators Kobelco makes at one time,” Jack says.
The support isn’t just in the facilities, Jack is proud that around 60% of the LiftRite staff is involved in service and support, and there are 12 service vehicles in the fleet.
“Kobelco is proud to be partnering with LiftRite as they build their presence in the excavator market. With a reputation in Western Australia for outstanding service and reliability, it's a natural partnership fit for both Kobelco and LiftRite,” Doug says.
Jack has high expectations for the partnership of LiftRite and Kobelco, believing that the combination of the quality and advanced features of the Kobelco excavator range and LiftRite's focus on service and support will see Kobelco reach around 30% of LiftRite’s turnover.
With LiftRite’s directors working in the business, Jack sees advantages for customers compared to larger corporate distributors. “If customers have a concern, they can talk to us and we can provide a speedy solution,” he says.