Media coverage matters to AI

Media coverage matters to AI

AI tools such as ChatGPT, Google AI Overviews and Perplexity draw heavily on third-party sources when summarising information about organisations. News outlets, industry publications and independent commentary are treated as stronger signals of credibility...
Post less. Matter more.

Post less. Matter more.

As a communications agency, we pride ourselves on not working in silos. Recently, our team took part in a peer review exercise where we reviewed client social media channels with fresh eyes, honest feedback and no emotional attachment.  The...
How to make your newsletter work harder

How to make your newsletter work harder

Inbox competition has never been tougher. Every day your audience is bombarded with emails and most are deleted in seconds.   A good eDM (electronic direct mail aka newsletter) has a few non-negotiables. It puts the reader first, not the business. It has...
The do’s and don’ts of website copy

The do’s and don’ts of website copy

Let’s be real – your website is often the first impression someone has of your business, and we all know how crucial first impressions are. Having a website isn’t just a ‘nice-to-have’, it’s a necessity. But here’s the catch: anyone can slap together a website....
Switching up your content: show more, say less

Switching up your content: show more, say less

In a world where attention spans are shorter than ever, how you communicate with your audience is just as important as what you’re saying. Traditional text-heavy content may not be cutting through the noise like it used to. So, how do you make sure your content...